- How do I place an order?
- Please direct all orders to our customer service department by
- CALL: 478-329-8896/478-329-8898
- FAX: 478-329-8897
- EMAIL: sales@adasupply.com
- OR For faster service call your company sales representative who is assigned to your account
- How do I open an account?
- An Initial minimum order of $50.00 is required to open an account. Fill out our company Credit Application along with your Company profile and a copy of one major credit card is required. There is a handling fee of $10.00 for every order that is below $50.00 minimum
- What is your return policy?
- All Returns must have a valid receipt for credit, in good resale condition and must be at least 30 days from the date of purchase. An RMA (return merchandise authorization) must be obtained prior to the returns. There is a 15% re-stocking fee for any returns without proper authorization. "STRICTLY NO RETURNS on all custom made/fabricated product ordered. This is to include custom embroidery, scree printing and engraving
- How long are quotes valid?
- All Quotes are valid for thirty days (30), unless authorized by management
- How does your ResaleProgram/Best Rewards program work?
- Contract pricing is available for all volume and continuous order and must be approved by Sales Manager.
- What is your non payment policy?
- There is a 15% interest added for all late fees (after 45 days), and collection fee thereafter.
- There is a $30.00fee for retune and insufficient funds check (NSF)
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