Privacy Policy

1. Introduction

SiteJadid ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy complies with the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and California Online Privacy Protection Act (CalOPPA).

By using our website, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Account credentials (username and password)
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Company information for B2B accounts
• Communication preferences

2.2 Automatically Collected Information

When you access our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations
• Analyze usage patterns and trends

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who provide services on our behalf (payment processing, shipping, email delivery)
• Business Partners: With your consent, for joint marketing initiatives
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Keep you signed in to your account
• Analyze website traffic and usage patterns
• Personalize content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Rights and Choices

6.1 California Residents (CCPA)

California residents have the right to:

• Know what personal information is collected
• Know whether personal information is sold or disclosed
• Access your personal information
• Request deletion of your personal information
• Opt-out of the sale of personal information
• Non-discrimination for exercising privacy rights

6.2 EU Residents (GDPR)

EU residents have additional rights including:

• Right to access and portability
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent

6.3 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage of sensitive data
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order history and transaction records are retained for tax and accounting purposes as required by law.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from your jurisdiction. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

13. Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.